24/7 access to important policy documentation via your specific client login or from your mobile phone
Groundbreaking technology allows all our clients to access our back office system, making day-to-day administration simple.
All Ascend customers receive this additional free service.
We will provide you with your own login details and a simple user guide.
Certificates | Policy Documents | Claims | Accounts | Important Contacts | And more…
Did you know our technology has won a number of awards?
We wanted to develop a way to provide our clients with a better way to report claims or access policy documentation. Ascend 24/7 and Ascend Claims will provide you with access to real time reporting, at your fingertips.
App store search: Ascend 24/7 or Ascend Claim
Access your policy documents 24/7
Changing the way you manage your insurance programme.
We like to do things a bit differently at Ascend and are delighted to announce the launch of Ascend 24/7, an online client portal and app that allows all our customers to access our back office system.
Whether you are looking to change contact details, check sums insured, make an out-of-hours vehicle adjustment or obtain a copy motor certificate urgently, all of this is now available via Ascend 24/7. Aimed at removing the bureaucracy and slow administration of insurance companies, you will now be able to make changes to your policies 365 days a year.
Of course, we are always available to offer you our personal, face-to-face service, but Ascend 24/7 will give you more control when it suits you.
Watch our video to learn more
Our Services:
Claims
Instant claims notifications
Cover
Always be able to access your actual cover
Technical Issues
Ask any technical questions anytime of day
Programme
Manage policy changes 365 days a year
Insurer(s)
All policy number and Insurer details
Accounts
Access copy invoices & statements
Policy wordings
All policy wordings available
Sums Insured
Instant sums insured available
Contacts
Access all important contacts
Ascend 24/7 Sharepoint
- Individual policies
- Sums insured
- Vehicle schedules
- Policy documents
- Motor certificates
- Employers’ liability certificates
- To whom it may concern’ letters
- Policy changes
- Policy changes
- Claims notifications
- Accounts
- Important contact numbers
- ‘How to’ guides
- White papers
- Links to Ascend’s social media
- And much more