Client Testimonials
Property Owners 2022
“Stuart went above and beyond our expectations when handling our property owner’s policy. Having travelled down to meet us, which again was a first for us, Stuart sat down and understood exactly what we needed from our insurance broker. He wandered round and took photos of our site, as well as asking questions about what would happen if a certain event took place, making us think about what we had in place, and whether it really was sufficient.
We weren’t aware that our property was underinsured, however, following their recommendation, we utilised Ascend’s Rebuild Cost Assessment and found out that we were significantly underinsured. They marketed our policy as requested and managed to find us a very competitive price, covering us for everything we need.
Having read in the news about how long it can take for insurers to attend a claim, we now have a policy in place so that somebody will attend our property within 24 hours, which is ideal and really gives us peace of mind.”
Residents Association – Chelmsford
Wholesale 2022
“I felt that Steven at Ascend Broking took the time and effort to understand our business in full, review our policies that we had in place and advise me on the best route going forwards.
Ascend were able to reduce our premiums in all areas whilst including additional covers that we did not know we were exposed to as a limited company.
Thank you Steven. Highly recommend!”
Wholesaler – South East
Drinks Distributor 2022
“We have dealt with Stuart for a few years now, throughout this time he has earned our trust. As our business is rapidly expanding, he has been on hand to assist us. Stuart is on hand to answer any queries or problems we face, making sure our policies always provide suitable cover and identifies areas that should be covered as we face new challenges.
The response time we receive from all the team at Ascend is exceptional, we couldn’t recommend them highly enough.”
Drinks Manufacturer & Distributor – Essex
Construction 2021
“This was our first time dealing with Ascend Broking. Our renewal was coming up for our insurance policy and I wanted to get a comparison quote. The service I got from Eddie was 10 out of 10, he came back to me quickly, always returned my calls and got us a fleet policy after I was told we would not be able to, as we have only been trading a year.
I would recommend Eddie and Ascend broking to anyone that wants to cut out all the messing about and get the right cover quickly and professionally.
Thanks to Eddie and the team at Ascend Broking.”
UK rapidly growing scaffolding company – Chelmsford
Professions 2021
“I have happily recommended Ascend to a number of my clients. They have always been prompt, supportive, friendly and, most importantly, competitive. I have no hesitation in continuing to recommend them.”
UK local accountant – Chelmsford
Leisure 2021
“Having worked with a multitude of insurance professionals in my career, Max is up there with the best.
Responsive, polite, courteous, sensible cover at a decent price, he is always willing to explain and go the extra mile where needed.
I have no hesitation in recommending Max and the team at Ascend broking for all your insurance needs.”
UK life training/coaching – Chelmsford
Transport 2021
“Ascend are a very knowledgeable and helpful broker. I was approached by them in January this year as our renewal was due, they went through everything we needed, nothing was rushed and they spent a lot of time getting us the full cover we needed. I would highly recommend using them.”
UK haulage company – Bedford
Construction 2021
“Having looked around for a local, competent broker in the past year, our initial contact was made with Stuart Belbin of Ascend. We have found him to be conversant and composed, taking the worrying element away from the stress of spending enormous amounts of money on insurances. We feel confident that we are covered for all eventualities and will be moving forward with Ascend into the foreseeable future.”
UK family run roofing contractor – Regional
Technology 2021
“We found Ascend Broking easy to deal with and they took the time to understand our business and our needs. They were very proactive and did not burden us with copious amounts of paperwork. They were efficient and very competitive.”
UK supplier and distributor of network access, demarcation and connection products – National
Construction 2021
“Ascend have been looking after our insurances for a number of years now and we have always been provided with an excellent service. They have a wide range of expertise and always offer reliable and client-friendly advice which is always in our best interests.
We would recommend Ascend to anyone looking to leave their insurances in capable hands and can assure you they will deliver on professionalism, value for money and market knowledge.”
Leading independent scaffold, builder & design – Chelmsford
Technology 2021
“Insurance is complicated, we don’t have time or resources to figure it out ourselves and, just like legal or finance matters, it’s important to get it right, so we trust the experts.
Matthew and his team are incredibly friendly, helpful, responsive and great communicators. They also show genuine interest in our business; it’s not just a paperwork box-checking exercise, which is quite refreshing for a professional services provider.”
Leading AI software design for robots & spatial mapping – London
Construction 2021
“Since you have taken over all our insurances, I have been impressed not only by the way you have managed them and brought our renewal dates in line with each other, but the after-care service has been exceptional.
So please let all your staff be aware of the top class service they have given. I will be recommending Ascend Broking to my friends, and companies that we work with.”
Long established project manager & builder – Chelmsford
Professions 2021
“We require very specialist insurance coverage and national brokers failed to find the correct cover for us. We were referred to Ascend and the team took considerable time to understand our business and the sector, before discussing our needs with their longstanding contacts.
The outcome is that we have a bespoke programme and are delighted with the outcome.”
UK leading research & development tax advisor – National
Transport 2021
“After a prolonged but not forceful dialogue, I decided to give Ascend an opportunity to quote, in which they exceeded expectations. Since then I have extended their portfolio and have no hesitation in recommending them. I have found them both reliable and transparent, which is refreshing in this day and age. I look forward to many more years in partnership.”
UK owned ferry company – National
Construction 2021
“Ascend Insurance Brokers have provided our fleet insurance for us in a most professional way. I am impressed with the speed and quality of their responses, conveying a sense of reliability and confidence; a company worth recommending.”
UK high level access cleaning specialist – National
Transport 2021
“The whole team at Ascend are professional and efficient and have consistently delivered a brilliant service throughout our dealings with them. Simon is an expert and has extensive knowledge of the industry, Mel responds promptly to any requests and offers comprehensive advice, and Eddie‘s customer service is simply exceptional with nothing ever being too much trouble.
We can trust Ascend to find the right insurance for our needs, and relax knowing they will provide continuous support throughout the year, when required. We would have no hesitation in recommending their services and consider it a pleasure doing business with them.”
UK shipping company – Surrey
Transport 2021
“From the initial enquiry with Lawrence from Ascend the whole process was fantastic. Lawrence knew exactly what we do and what was needed.
As a specialist machine mover, finding insurers that understand what we do and how we do it is almost impossible, so it was a great relief to finally find Ascend and know we would receive the cover needed. Many thanks to all at Ascend.”
UK specialist haulage company – Middlesex
