Your claims department

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Years of experience
Welcome to Ascend Broking

Providing a personal, market-leading insurance solution

‘Our business was built to offer you something different. By providing you with a holistic proposition, backed by an award-winning claims service, we can deliver an alternative solution in an ever-changing market place.

Your business is built on people. Our business understands this at its core and will always go the extra mile.’

Matthew Collins Ascend Broking

Matthew Collins

Managing Director & Founder

Providing you with exceptional service

Award-winning customer service

your business winter 23
Download our recent article

A growing threat - why every business needs directors' & officers' insurance

We recently featured James Caan’s Your Business magazine  highlighting the main exposures to anyone running a business.

We’re the experts who help businesses, organisations and people

A proactive reliable advice-driven service across all insurance products


"The team are accessible, even after hours. We experienced a fire on 27th December at our head office. Ascend were onsite same day and arranged for their loss adjuster to be with us next day"


Why are we different?

"Real People" Who Care!

We care about what you care about! You know the future is never set in stone. That's why managing risk is nothing short of essential. We help you move forward with confidence, because our team of "real people" are licensed insurance experts solely focused on protecting you!
Talk to Ascend today!
"Real People" Who Care!

24/7 Claims Experts

Rest assured that when disaster strikes we are here for you and on your side! You will have the support of your own experienced dedicated claims manager who will oversee the day-to-day management of the claim, backed by our expert loss adjuster to guide you through the complexities of a major claim. Talk to Ascend today!
24/7 Claims Experts

100% Independent

Fact - Ascend is 100% privately UK owned. We set out in 2017 to provide clients a unique insurance management service and we serve only UK businesses. Our independence enables us to provide you with the widest insurer selection available in the marketplace, with access to over 100 traditional and niche insurers. Talk to Ascend today!
100% Independent

Digitally Nimble

Your time matters. It's why we offer 100% online insurance document access 24/7, through our secure cloud access to policies. Because your workday is fluid, we welcome online appointments after 5pm on weekdays and on Saturdays. And you can always find useful answers and info in our Insights Library. Talk to Ascend today!
Digitally Nimble

Over 100 specialist insurance partners


Your dedicated insurance department

An honest, proactive approach

We work hard to secure your trust – now your insurance is in safe hands.

All our clients have a dedicated client account manager who will oversee the design, service and management of your insurance programme.

We are all on-hand after office hours, as we know accidents can happen at the most inconvenient times.


In a world where businesses are centralising to call centres hundreds of miles away from your business, or even worse, removing this vital function – we buck the trend.

We invest in highly trained, experienced claims managers who oversee all aspects of the claims process.

No two clients are the same and that is why we provide you with a unique choice on the service you require from us – our tiered service proposition.

This is backed by our Ascend Index – a market leader in providing you with informed advice on the product, service and claims offering from insurers.

Our testimonials

Read some of our repeat customers' feedback

organic growth by doing the right thing

Our why


All of our employees have been hand-picked and have extensive experience in the insurance market, many in different roles.


Our culture is important to us. That is why we have developed the best academy training programme for our apprentices - the leaders of the future.

Everyone is customer facing

All of our team share our service ethos. No matter who you deal with at Ascend, you will find them engaged, professional and efficient.

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