Case Study

“Thank you to the team at Ascend for responding so quickly and providing us with a first-rate solution to our problem. Furthermore, Ascend provided great guidance on how to trade safely during the pandemic.”

Sector: Specialist motor trade solution


Sub Sector: Hand car wash business left without cover


The Problem:

A hand car wash with multiple locations was insured with a broker who had recently gone into administration. The broker & administrators did not arrange cover and the business was left uninsured across all their locations.

The business was facing closure and had been unsuccessful in obtaining cover through various broker and on-line channels. The owners contacted Ascend, after a recommendation, and in a last-ditch attempt, to see if we could provide help. This was a decision that would prove to be an excellent one as Ascend managed to cover them in a very short space of time.


The Solution:

Ascend immediately responded with a detailed fact-finding process and took the time to understand the risk management in place within the business.

Once this was completed, we prepared a detailed presentation and took the time to discuss with our preferred insurers.

Ascend managed to find a comprehensive policy at a competitive price within a few days so the business did not have to close.


Consultant: Simon Horton