Case Study

“We wanted a personal broker who understood our business and could help us find the right cover.

We were approached by Ascend face-to-face on our doorstep. They made a great first impression and we soon realised we could contact the team whenever we needed to, whether that was a late evening or a weekend.”

Sector: Motor trader reviewed & solution provided

Sub Sector: Repair and service garage under-insured


The Problem:

The client was under-insured in different elements of their business and these gaps were highlighted by Ascend:

  • Employers’ Liability
  • Property Sum Insured
  • Engineering Inspection
  • Single & Max Indemnity Limit of Customer Vehicles

The Solution:

We provided key risk management insight into the business and recommended an additional quotation. The Engineering Inspection makes sure the hydraulic vehicle lifts are checked at regular intervals and are fit for purpose.

We were able to provide a solution with an A-rated insurer, reinforcing confidence in our services from an early stage, as part of the client’s Ascend journey.


Consultant: Steven Gillespie